Terms & Conditions

Effective Date: 2/8/2026

Welcome to Keep It Real 4x4. By accessing or using our website and purchasing products from us, you agree to be bound by these Terms & Conditions. If you do not agree with these Terms, please do not use our website.

1. About Us

Keep It Real 4x4 is an Australian-owned business supplying quality 4x4 accessories and related products throughout Australia.

2. Acceptance of Terms

By using this website, creating an account, or placing an order, you confirm that you have read, understood, and agreed to these Terms & Conditions.

3. Products

We aim to ensure all product descriptions, specifications, pricing and images are accurate. However:

• Colours may vary slightly due to screen settings.

• Product specifications may change without notice.

• Images are for illustration purposes only.

• Some accessories shown may not be included unless specifically stated.

We reserve the right to correct any errors or inaccuracies at any time.

4. Pricing

All prices are displayed in Australian Dollars (AUD).

Unless otherwise stated, prices include GST where applicable.

Prices may change without notice.

5. Orders

Submitting an order does not guarantee acceptance.

We reserve the right to:

• refuse any order;

• limit quantities;

• cancel orders due to pricing errors;

• cancel orders where products become unavailable.

If payment has already been processed, a full refund will be issued.

6. Payment

Payment is required before goods are dispatched.

We accept approved payment methods available through our website.

All online payments are processed securely through trusted third-party payment providers.

We do not store your credit card information.

7. Shipping

We ship Australia-wide.

Delivery timeframes are estimates only and are not guaranteed.

Shipping delays caused by freight companies, weather, natural disasters or events beyond our control are not our responsibility.

Risk in the goods passes to the customer upon delivery.

8. Inspection of Goods

Please inspect your order upon delivery.

If goods arrive damaged, incorrect or incomplete, you must notify us within 7 days of receiving your order.

9. Returns & Refunds

Returns are handled in accordance with the Australian Consumer Law.

Customers may be entitled to a repair, replacement or refund where products are faulty, unsafe, not as described or fail to meet consumer guarantees.

For change-of-mind returns:

• approval is at our discretion;

• products must be unused and in original packaging;

• return shipping costs are the customer's responsibility unless required under Australian Consumer Law.

Special-order, custom-made and clearance items may not be eligible for return.

10. Australian Consumer Law

Nothing in these Terms excludes, restricts or modifies any rights or remedies you may have under the Competition and Consumer Act 2010 (Cth) or any other applicable legislation.

Where our goods come with guarantees that cannot be excluded under Australian Consumer Law, those guarantees continue to apply.

11. Vehicle Compatibility

Customers are responsible for ensuring products are suitable for their vehicle before purchasing.

Where compatibility information is provided, it is intended as a guide only.

If you are unsure, please contact us before placing your order.

12. Installation

Many products should be installed by qualified professionals.

Keep It Real 4x4 accepts no responsibility for damage, injury or loss resulting from incorrect installation or misuse of products.

13. Product Use

Our products are intended to be used in accordance with manufacturer recommendations.

Customers are responsible for ensuring products are used safely and legally.

14. Warranty

Manufacturer warranties apply where provided.

Warranty claims may require proof of purchase.

Warranty does not cover:

• normal wear and tear;

• accidental damage;

• misuse;

• incorrect installation;

• modifications;

• improper maintenance.

15. Limitation of Liability

To the maximum extent permitted by law, Keep It Real 4x4 is not liable for any indirect, incidental, consequential or special damages arising from the use of our products or website.

Our maximum liability is limited to the purchase price of the relevant product except where Australian Consumer Law provides otherwise.

16. Intellectual Property

All content on this website, including text, graphics, logos, product descriptions, photographs and branding, is owned by or licensed to Keep It Real 4x4.

No material may be copied, reproduced or distributed without prior written permission.

17. Website Use

You agree not to:

• use the website unlawfully;

• interfere with website security;

• attempt to gain unauthorised access;

• upload malicious software;

• misuse our services.

18. Privacy

Your use of this website is also governed by our Privacy Policy.

By using our website, you consent to the collection and handling of your personal information in accordance with that policy.

19. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the content, accuracy or privacy practices of those websites.

20. Force Majeure

We are not liable for delays or failure to perform obligations due to events beyond our reasonable control, including natural disasters, transport disruptions, supplier shortages, industrial disputes or government actions.

21. Changes to These Terms

We reserve the right to amend these Terms & Conditions at any time.

Changes become effective immediately upon publication on this website.

22. Governing Law

These Terms & Conditions are governed by the laws of Australia.

Any disputes arising from these Terms shall be subject to the jurisdiction of the Australian courts.

23. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Keep It Real 4x4

Email: keepitreal4x4@gmail.com

Website: www.keepitreal4x4.com